Complaints Handling Policy
Last modified: December 6, 2007 - 4:02 PM
This document sets out to define Parkes Shire Council’s Complaints Handling Policy. The procedures required and organisational structure responsible for handling and managing complaints is also outlined. Information contained in this document was adapted from Department of Local Government and Co-operatives “Complaints Management in Councils”, Practice Note No 9, 1994.
Contact details
Parkes Shire Council
02 6861 2333 (ph)
council@parkes.nsw.gov.au
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